FAQs

The festival is held next to Lilliardsedge Holiday Park located on the A68 between Jedburgh & St. Boswells.

No alcohol or drinks are permitted to be carried into the event.

Food and drink is permitted to be brought into the camping area, but will not be permitted into the main event area. No glass or sharp items are permitted.

Only assistance dogs are permitted.

All tickets and associated products are non-refundable and non-transferable.

Don’t worry we have it covered. The main event is taking place inside a big top tent. The event does take place on grass and may become muddy in areas so boots/wellies would be advised depending on weather conditions. Some attractions are situated outdoors so if it is raining we advise bringing a suitable outdoor coat.

Tickets are only available online at www.edge-fest.co.uk

Camping and event access tickets are available to purchase. Visit the accommodation page for more information. A limited number of Luxury Hot Tub Lodges and touring caravan pitches are also available by contacting 01835 830271.

No – Should you wish to use cash please bring this with you.

We endeavour to help with accessibility as much as possible. It should be noted that the event is taking place on farm land which has unavoidable uneven surfaces in places. Our stewards will be more than happy to help where possible. A viewing platform will be available and remains subject to availability on a first come first served basis on the event days.

Only visitors staying on the Holiday Park will be granted access by this means.

No vehicles will be permitted on the camping grounds. Parking options now available for weekend camping

https://edge-fest.co.uk/buy-tickets/

Pass outs (A pass for entering and leaving the festival at your own leisure) will be available prior to the event for customers and holiday home owners staying on the park only. These include holiday home owners, camping ticket holders, Tourer bookings, and hire lodge bookings. Holiday home owners at Lilliardsedge should follow recent email instructions on how to acquire a pass out band. All campers, motorhomes/tourers and lodge hire customers will receive the required pass out bands on check in. If you are a regular ticket holder (Day or weekend access ticket holders) you will not

Yes, please purchase a ticket for the person/persons you are caring for and fill out our contact form on the carer request page including booking references for tickets purchased along with proof of care. Approved carers tickets will be issued a few days prior to the event by email.

Under 5’s go free to Edge Fest, you do not need to book a ticket for Under 5’s

Yes, all bus tickets include a return journey to the destination you were picked up from. Please visit our “TRAVEL” tab for more information on shuttle bus tickets.

Festival opens daily at 12:00pm. First performance Approx. 13:00pm. Concessions 12:00pm – 22:30pm. Festival Closes 23:00pm

A valid form of ID may be required upon entry and throughout Edge Fest. We have a challenge 25 policy on site, and the following are accepted as ID on site for the Bar: Passport, Full Driving Licence Or Provisional Licence, A Proof of Age Card Bearing a PASS hologram, A National identity card issued by an EU member state, A Ministry of Defence identity card

Your safety is our priority and we’ve put in place all necessary measures to maximise public safety, Working closely with local authorities at the highest level. We ask that you also play a part in keeping Edge Fest safe and secure, so please take note of our messages below. Pack Accordingly and stay strong together. All festival goers will be subject to extra searches of their vehicles, bags and their person. Please be patient if there are longer queues than normal. We request that you cooperate with any security requests and searches. Please pack light! We strongly advise that you do not bring a bag to Edge Fest as there will be long queues while all bags are searched. If you do wish to bring a bag into Edge Fest please ensure it is no bigger than A4 sized 8.27” x 11.69”. There is a limit to one A4 sized bag per person permitted to the festival.

To report lost property please speak to a member of the Edge Fest Team or Security on site. All reasonable attempts will be made to reunite lost items with their owners where possible (i.e. numbers will be called on phones, wallets with addresses contacted). After a period of two weeks any unclaimed items will be handed to Jedburgh Police Station.

Items that you should NOT bring to Edge Fest are Bad attitude – antisocial, drunken or aggressive behaviour will result in refusal at the entrance or ejection from the concert site WITHOUT REFUND. Please enjoy yourself but make sure those around you can still do so too. Bags bigger than an A4 piece of paper/laptop size/small handbags (there is no cloakroom).Alcohol – you may not bring alcohol on site. We are a licensed premise so it’s against the law. Glass bottles, plastic bottles or cans (only unopened, sealed bottles of water will be allowed on site.) Umbrellas, Thermos or Hip flasks, Professional cameras or drones, Dogs or other pets (except assistance dogs), Flares/fireworks or Illegal drugs/legal highs. The above is not an exhaustive list – please be sensible about what you bring with you. Bags will be searched, and you may be patted down.

Yes, you can bring a camp chair. Camp chairs will only be allowed in certain areas of the festival. Camp chairs will not be allowed in the Big Top Tent due to health and safety reasons. You will be responsible for items you bring to the festival (we do not hold or protect items that are left unattended)

If you cant find your ticket confirmation you can contact us on 01835 830271 but don’t worry, we will have a box office at the festival where you can confirm your tickets on the days of the festival.

You can bring plastic water bottle that must be sealed or an empty re-fillable plastic water bottle that must be empty on entrance to the festival.

If you have a dietary requirement, you will be permitted to bring food into the festival as long as you can bring proof (GP Records) of any tolerances etc. Please note vegetarian/vegan will not be classed as a dietary requirement. Options for vegan/vegetarians will be available from food vendors both days of the festival.

Medication will be permitted to Edge Fest providing there is a prescription label on the medication with the name of the person the medication is for.

Pass outs (A pass for entering and leaving the festival at your own leisure) will be available prior to the event for customers and holiday home owners staying on the park only. These include holiday home owners, camping ticket holders, Tourer bookings, and hire lodge bookings. Holiday home owners at Lilliardsedge should follow recent email instructions on how to acquire a pass out band. All campers, motorhomes/tourers and lodge hire customers will receive the required pass out bands on check in. If you are a regular ticket holder (Day or weekend access ticket holders) you will not be able to come and go from the festival.

Your ticket can be scanned by displaying the QR code on your phone screen or you can print it out and bring it on paper. The choice is yours!

The majority of our outlets accept cash or card

There will be a dedicated festival pick up/drop off point right outside the festival entry gates. If you are arriving by bus, you will be dropped off and picked up at Lilliardsedge Holiday Park main entrance (5 minute walk from festival entry gates)